Leadership Insights

What Makes a Great People Manager? We’ve all worked for them—or if we’re lucky, with them. The manager who sees you, challenges you, supports you, and helps you stretch into something better than you thought you could be. The kind of leader who doesn’t just check in—they connect. And that’s where the conversation about great people managers begins: it’s not about the title; it’s about the relationship. Great Managers Lead People, Not Tasks Tasks can be tracked. Projects can be delegated. But people? People are complex. They come with different communication styles, priorities, emotions, and life experiences. And the best ...

We had an overwhelming response to September's free Everything DiSC® webinar, featuring Dr. Mark Scullard - so we've added 3 more dates! This webinar will provide essential insights into what empowerment means for different DiSC® styles. Managers will also leave with actionable strategies to help their direct reports feel more empowered and effective, which leads to higher engagement, better retention, and a culture of future leaders equipped with the skills they need to thrive. Don't miss this opportunity to learn directly from Dr. Mark Scullard, Senior Director of Product Innovation at Wiley Assessment Brands. In this 60-minute webinar, you will ...

In today's rapidly evolving workplace, emotional intelligence (EQ) has emerged as a critical skill set for navigating complex interpersonal dynamics and fostering a culture of empathy and understanding. Wiley's Agile EQ on Catalyst offers an innovative approach to developing emotional agility, empowering individuals to respond to various social and emotional situations with flexibility and awareness. Central to this learning experience is the Effort Meter, a unique tool designed to guide learners in recognizing and adapting their emotional responses effectively. Effort Meter The Effort Meter concept in Agile EQ on Catalyst is ingeniously simple yet profoundly impactful. It serves as a ...

In the realm of leadership, connection is the lifeblood that fuels high-performing teams and creates environments where innovation thrives. Brené Brown's poignant observation that "Connection is the energy that is created between people when they feel seen, heard, and valued—when they can give and receive without judgment" encapsulates the essence of what it means to lead with heart and impact. As a leadership coach dedicated to nurturing these connections, I've found that integrating the principles of Everything DiSC® with Brene’s philosophy on leadership and vulnerability opens a powerful pathway for leaders to grow. The Power of Seeing and Being Seen ...

"The only constant in life is change." - Greek philosopher Heraclitus This timeless truth resonates deeply within the professional world. However, the way we meet and manage change can differ vastly from one person to another, influenced by our unique personalities and behavioral styles. Within the framework of Wiley's Everything DiSC®, these differences become not just understandable but also valuable. Understanding DiSC Styles Everything DiSC® categorizes behavioral styles into four primary dimensions: Dominance (D), Influence (i), Steadiness (S), and Conscientiousness (C). Each of these styles responds to change in its own unique way: 'D' styles: Individuals with a 'D' style ...

That's just the way it is…what you focus on becomes reality and becomes you.  After creating a word of the year for the last 15 years, I've come to realize that it's this anchor that keeps me centered when my world is frantic.  It's my reminder of who I want to be and who I want to become.  And, it allows me to ground myself and remind myself where I most want to grow. now,  I realize Word of the Year is not for everyone. We have many options for how we want to restart, refresh, and reset for the ...

Embracing Connection and Change: A New Year's Journey with Everything DiSC As we step into this new year, it’s filled with the promise of fresh starts and new beginnings. It’s a time to reflect, reset, and reconnect. For me, the turn of the year is always a moment of introspection and anticipation, an opportunity to embrace both the known and the unknown with equal fervor. One of the most beautiful aspects of this time of year is the chance it gives us to strengthen our connections with those around us, particularly within our teams. Since we’ve been teaching Everything DiSC ...

Culture is a tricky thing. Some of our best work with our clients and partners is getting into the messiness that is organizational culture. In Remote, Not Distant, author Gustavo Razzetti recognizes that we as a collective have gone through another big change - remote and hybrid work.  For most of us, “water cooler” or over-the-cubicle-walls conversations just don’t happen often - or even at all anymore. But that’s a small change in the larger project of building and maintaining culture in a hybrid environment. Here are some quotes from Remote, Not Distant that we think highlight some of the ...

Why saying farewell is as important as saying hello. Off-boarding is just an important as onboarding, but what does it look like to truly off-board? Last month, we celebrated our team member Kait as she transitioned into another organization. Kait came on board just 18 months ago to help us set processes and structures in place to continue adding high-quality programs and sound processes for our clients. What I recall about Kait when she came on board was equally important as what I recall about sending Kait off. It made me think about just what we are doing to celebrate ...